Service

Client Operations Portal

Every status call is capacity pulled from delivery. When client communication depends on your team typing the same updates over and over, you're not just losing hours — you're bottlenecking how many projects can run at once. This system moves that communication off your team's plate entirely.

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How It Works

A three-layer system. One click triggers all of it.

This is not a simple portal. It is an integrated operational system with three distinct layers working together.

Layer 01

Admin Portal

Your team logs in to a clean admin interface. Project milestones are listed. One click updates the status. That single action triggers everything downstream — no manual emails, no manual WhatsApp, no manual anything.

Layer 02

Automated Notifications

When a milestone is updated, the system fires automatically on two channels — email and WhatsApp — so clients receive the update wherever they are. They also have access to a public-facing tracking dashboard where they can see their full project history and current status at any time. No logins required for clients. No manual sending required from your team.

Layer 03

Client Tracking Dashboard

Each client gets a unique link — no login, no password. They open it and see their full project timeline: every milestone, every status, every update, in order. The question "what's happening with my project?" disappears entirely.

What's Included

Admin portal — one-click project status updates
Automated email notification on every milestone
Automated WhatsApp notification on every milestone
Public-facing client tracking dashboard (no login)
Full project history visible to client at all times
Milestone template library for your project types
Mobile-optimised for your team in the field
Full source code ownership
Technical documentation + handover
30-day post-launch support

Tech Stack

Laravel (backend + admin) Livewire (interactive UI) n8n (notification workflow) Twilio WhatsApp API Mailgun / Resend (email) PostgreSQL TailwindCSS

Timeline

6–8 weeks from signed-off blueprint to live portal. Complexity varies based on your project types and how many milestone templates your operation requires.

Investment

Starting from ₦3,000,000

Fixed-price quote after discovery. 50% on design sign-off, 50% on delivery. Monthly retainer available for ongoing maintenance.

See It In Action

Property Services, Nigeria

Elite Elevators

Three-layer client operations portal — admin status updates, automated email and WhatsApp notifications, and a public client tracking dashboard. Status calls dropped. Hours reclaimed.

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Give your team their delivery capacity back.

30 minutes. Free. We'll show you exactly how this would work for your operation.

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